How to care for your purchase

As with all fine things in life, you should take care to protect your jewellery and do your best not to drop, bash or scratch it. We recommend that when you’re not wearing it you always store your jewellery in a jewellery box. You can find more specific care advice about different types of jewellery below.

Care of sterling silver

As with most precious metals, sterling silver tarnishes; having said this, it is less likely to happen as quickly if regularly worn.

Clean your silver jewellery in warm soapy water, ensuring that it is rinsed thoroughly and dried before storing. Alternatively polish your silver jewellery with a soft cloth.

Like gold, silver is susceptible to damage by chlorine and you should avoid wearing silver jewellery when using chlorine or bleach.

Care of gold

Containing no oxides, gold is the only precious metal that will not tarnish. Having said this, it is a relatively soft metal and care should always be taken with your gold jewellery.

Generally, the higher the carat weight, the softer the metal; due to the alloys used in 9ct gold, it tends to be more resistant to scratching than 18ct or 24ct gold. This is why we recommend that you wear rings of a similar carat together, e.g. your wedding and engagement ring.

Gold should be cleaned regularly in order to maintain its beauty and patina. A soft, lint free cloth is an effective way to keep gold jewellery looking its best.

As a relatively delicate material, gold is particularly susceptible to damage from chlorine. Chlorine can permanently damage or discolour gold jewellery. For that reason, you should avoid wearing gold jewellery when using chlorine or bleach, or while in a pool or hot tub.

Care of gemstones

Gemstone hardness is based on a standard called the Mohs scale, where the higher the Mohs scale number, the harder the stone; conversely, the lower the Mohs scale number, the more susceptible the stone is to scratching, chipping, and breaking. It is important to consider this when cleaning, wearing and storing your gemstone jewellery.

The build-up of hand cream, finger prints and general dirt is common amongst your most loved jewellery, and can easily be cleaned. As a rule of thumb, gemstones at 7 and above on the Mohs scale can be cleaned with warm water, a touch of mild detergent and a soft brush. For gemstones less than 7, swap the soft brush for a soft cloth.

Many gemstones are also susceptible to damage by chemicals, water and even sunlight, where prolonged exposure to the latter may cause them to become paler. Examples include amethyst, ametrine, aquamarine, aventurine, beryl, citrine, kunzite, rose and smoky quartz.

Some gemstones such as opal, pearl and turquoise are fairly porous and should not be immersed in water for too long.

Particular care should be taken when cleaning your emerald jewellery. A widespread practice is to treat emeralds with some form of fine oil in order to disguise the very frequent appearance of flaws. For this reason, emeralds should never be cleaned in an ultrasonic cleaning device; as such treatment will usually empty any flaws, which reach the surface of the stone of any oil content, with a disastrous effect on appearance.

Care of gold vermeil

Gold vermeil is a layer of gold over sterling silver, and requires a little care and attention. Always remove your gold vermeil jewellery when applying scent, lotions and potions, or even better, always put your jewellery on last when getting dressed.

Never wear your gold vermeil jewellery in the shower or when swimming. Chlorine, especially at high temperatures, can permanently damage or discolour your gold vermeil jewellery.

Gently clean your gold vermeil jewellery with a soft polishing cloth.